Friday, May 20, 2005

I threw down the gauntlet yesterday and, in a predictable twist of fate, the gauntlet bounced right back and nailed me squarely in the jaw. Downtime is a problem we’ve never addressed, gentle reader, and I suppose we’re fortunate in that regard. But this evening, I’m told, we were down for more than an hour. A full hour.

Certainly our technological innards aren’t serviced by the Ritz, there’s no reason to expect as much, yet I count on a minimum level of reliability. Is it so unreasonable to demand the same level of uptime savored by the owner of www.geocities.com/countrycottage/users/ny/75621/free? We’re paying for something, right? During that fateful hour, the user experience was akin to coming home after a long day, key in hand, only to find your front door has transcended the very notion of locks.

You were left on the curb. This pains me. Here, at this coordinate in our rich history, we’re like refugees. Site5.com offers a 30-day guarantee with allegedly no strings attached, so if things worsen we’ll have to move. We’ll find a new home eventually. This isn’t so monumental a task–I imagine there are things far more important–but there’s value in a sense of normalcy. I’m searching for it, believe me.